Putting your needs first.

Customer Service is everyone’s business, no matter our industry or customer base.

"Exceptional" and "Extraordinary" service are indicators which:

1
Separates you from your closest competitors by positioning you ahead to set the pace for industry standards.
2
Garners the respect and loyalty of your customers.
3
Provides free positive promotion for your company and brand to potential customers.

Evres Logo

Putting your needs first.

Customer Service is everyone’s business, no matter our industry or customer base.

"Exceptional" and "Extraordinary" service are indicators which:

1
2
3
Garners the respect and loyalty of your customers.
Provides free positive promotion for your company and brand to potential customers.
Separates you from your closest competitors by positioning you ahead to set the pace for industry standards.

About EVRES

At Evres, we strive to deliver the highest standards of Customer Service Training, and constantly work with our clients to ensure that our training programs are "live", and being incorporated daily with proper measurement indices set for monitoring and rating success.

Our goal is to change our Service Industry culture from "being served" to "serving".

Our organisation is committed to ensuring that each employee is equipped with the 3 most important tools - knowledge, skills, and up-to-date training - required to provide the exceptional Customer Service today's discerning customers demand!

Our Services

We can work with your team in specific areas that require improvement, or any open area of opportunity that is determined via mystery shopping calls, visits etc.  We can also meet with your team to gauge any areas of opportunity for improvement.

Goals are set to bring employees up to the desired levels required.

Contact us to find out what we can do for you.

Benefits to Your Organisation

Evres will work as necessary to ensure that all your staff members are on the same page and delivering the same information at each and every transaction.

1 Build Trust and Encourage Repeat Business
2 Increase Customer Satisfaction from Internal and External Customers
3 Determine What Customers Specifically need
4 Learn How to Meet and exceed the needs of Internal and External Customers
5 Dealing with Dissatisfied Customers or Colleagues
6 Adopt a Professional, Friendly Perspective Throughout Conversations
7 Work Toward Positive Outcomes
8 Create positive rapport with any Customer or Co-worker
9 Create a standard phraseology for all employees
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Contact Evres

You may also call: (1-868) 683-5480 or email: info@evrestt.com

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